Fully insured & WSIB covered · WHMIS trained · Serving the Greater Toronto Area
FILICARE Services Inc.
FILICARE Services was founded on a simple belief: professional service should always be guided by genuine care for people.
Today FILICARE brings together professional expertise, dependable service and personal care across our Home Support Services, Janitorial Services and Staffing Solutions. Each service addresses a different need, but they are united by the same commitment: to serve people and organizations with professionalism, respect, integrity and care.
Meet our Founder & CEO - Andrea Reyna
This is the FILICARE Way.
My professional journey began in the Philippines as a Pharmacist and Medical Technologist, to Education and hands-on Caregiving, and Personal Support Worker (PSW) in Toronto, where I learned the importance of knowledge, responsibility, precision and service. Over the years, however, I came to understand that some of the most meaningful lessons in service happen beyond the workplace — in the human connections we build and in the lives we have the opportunity to touch.
A defining lesson came from my former employer, Dr. Mansour Bendago, whose words have remained with me throughout my journey. Those words shaped my understanding of what meaningful service truly means: compassion is not simply recognizing a need, it is having the willingness and responsibility to respond.
I was also profoundly influenced by the legacy of kindness of Dr. Sydney Taylor and Mrs. Ethel Taylor, whose generosity, compassion and genuine concern for others left a lasting impression on my life. Their example reinforced the belief that how we treat people — how we choose to serve them — can create a legacy that continues long after the moment has passed.
These values became part of the foundation upon which FILICARE Services was built. For me, FILICARE is both a professional responsibility and a personal tribute to the people whose example helped shape my path. Their lessons continue to remind me that service is not only about what we do — it is about how we do it, why we do it, and the difference it makes in the lives of others.
That is the standard I want FILICARE to represent.
What we hold ourselves to
Each one has an operational mechanism attached to it, and each one has cost us business at some point — which is the only real test of whether a value exists.
Compassion is not simply recognizing a need. It is having the willingness and the responsibility to respond to it.
Knowledge, responsibility, precision and service — the habits our founder learned as a pharmacist and medical technologist, applied to every team we send.
We would rather tell a family a role is not a fit, or a client that we cannot hit their date, than say yes and disappoint them later.
For the people we serve and for the people who serve them. Dignity is not a nice-to-have in this work; it is the work.
Mission and vision
Written down, published, and used internally to decide what we will and will not take on.
For families
Mission
To deliver exceptional personal and home support services that uphold dignity, promote independence, and enhance quality of life for seniors and persons with disabilities.
Vision
To be a recognized leader in personal and home support services across the Greater Toronto Area, setting a higher standard for compassionate care, professional excellence, and client-centered service.
Explore Home SupportFor businesses
Mission
To deliver exceptional commercial janitorial services that maintain cleaner, healthier, safer, and more professional environments for businesses and properties across the Greater Toronto Area.
Vision
To be a trusted and recognized leader in commercial janitorial services across the Greater Toronto Area, distinguished by service excellence, operational reliability, and uncompromising professional standards.
Explore JanitorialFor employers and job seekers
Mission
To connect organizations across the Greater Toronto Area with capable, dependable, pre-screened people — and to help individuals find work that respects their skills and moves their careers forward.
Vision
To be the staffing partner organizations across the Greater Toronto Area trust for reliability and for people who are properly matched to the role, the environment and the standard expected of them.
Explore StaffingAccreditations and compliance
Specific, checkable and current. Certificates of insurance and WSIB clearance are usually issued the same business day.
Comprehensive general liability coverage
Workplace Safety and Insurance Board, standard on every deployment
Police record checks on every caregiver and cleaner
Documented references before anyone enters your home or site
Ontario workplace hazardous materials standard
Ontario Occupational Health and Safety Act practices
Infection prevention and control for healthcare environments
Health Canada–approved products, hospital grade
From Compassion to Action — The FILICARE Way.
A legacy of kindness, carried forward through meaningful action. Come and see how we actually work — site visits to a live account are available with the client’s permission.
Every day, 0900–1700 hrs ET · Care and cleaning crews available 24/7
